Refund policy

Refund Policy

At MilaBreeze.com, we strive to ensure your complete satisfaction with every purchase. If you're not entirely happy with your order, we're here to help with our straightforward refund process.

Refund Eligibility

  • Items must be returned within 30 days of delivery
  • Products must be in original condition: unworn, unwashed, with tags attached
  • Original packaging must be included
  • Trousers, skirts, sweaters, and coats must show no signs of wear or damage
  • Proof of purchase is required

Non-Refundable Items

  • Items marked as "final sale" or "clearance"
  • Products without original tags or packaging
  • Items showing signs of wear, damage, or alteration
  • Personalized or custom-made garments

Return Process

  1. Contact our support team at [email protected] to initiate your return
  2. Include your order number and reason for return
  3. Pack items securely in original packaging
  4. Ship to the address provided by our support team
  5. Once received and inspected, we'll process your refund within 5-7 business days

Refund Methods

Refunds will be issued to the original payment method used for purchase. Processing times may vary depending on your financial institution.

Shipping Costs

Original shipping charges are non-refundable. Customers are responsible for return shipping costs unless the return is due to our error or defective merchandise.

Need Assistance?

For any questions regarding our refund policy or to initiate a return, please contact our customer support team at [email protected]. We typically respond within 24 hours during business days.

Note: This policy applies to all purchases of trousers, skirts, sweaters, and coats from MilaBreeze.com. We reserve the right to deny refunds that don't meet our policy requirements.